This privacy policy applies between you, the User of this Website and Coco & Gizmo Ltd, the owner of this Website. Coco & Gizmo Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this privacy policy carefully.

Definitions and interpretation

• In this privacy policy, the following definitions are used: 

Data, collectively all information that you submit to Coco & Gizmo Ltd via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Act 1998;

Cookies, a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the Cookie Policy.

Coco & Gizmo Ltd, a company incorporated in England and Wales with registered number 11107068 whose registered office is at 23 Dolby Rise, Chelmsford , CM2 6XQ;

UK and EU Cookie Law, the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

User or you, any third party that accesses the Website and is not either (i) employed by Coco & Gizmo Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Coco & Gizmo Ltd and accessing the Website in connection with the provision of such services; and

Website, the website that you are currently using, www.cocoandgizmo.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

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In this privacy policy, unless the context requires a different interpretation: 

• the singular includes the plural and vice versa;

• references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;

• a reference to a person includes firms, companies, government entities, trusts and partnerships;

• "including" is understood to mean "including without limitation";

• reference to any statutory provision includes any modification or amendment of it;

• the headings and sub-headings do not form part of this privacy policy.

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Scope of this privacy policy

• This privacy policy applies only to the actions of Coco & Gizmo Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.​​

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Our use of Data

• For purposes of the Data Protection Act 1998, Coco & Gizmo Ltd is the "data controller".

• We will retain any Data you submit for the purposes of processing your order

• Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your Data will not be disclosed to third parties. This includes our affiliates and / or other companies within our group.

• All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see the clause below (Security).

• Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons: 

  • internal record keeping;

  • transmission by email of promotional materials that may be of interest to you;

in each case, in accordance with this privacy policy.

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Data and the type of information that we collect

We may collect the following Data, which includes personal Data, from you: 

• Name

• Contact Information such as email addresses, telephone numbers and address

• Payment information for the purposes of processing your order

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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How we collect information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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Why we collect such personal information

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

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How we store, use, share and disclose your personal information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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How we communicate with you

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and mail.

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How you can withdraw your consent

If you don’t want us to process your data anymore, please contact us at info@cocoandgizmo.com 

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Third party websites and services

• Coco & Gizmo Ltd may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. The providers of such services do not have access to certain personal Data provided by Users of this Website.

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Links to other websites

• This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

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Changes of business ownership and control

• Coco & Gizmo Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Coco & Gizmo Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

• We may also disclose Data to a prospective purchaser of our business or any part of it.

• In the above instances, we will take steps with the aim of ensuring your privacy is protected.

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Controlling use of your Data

• Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:

• use of Data for direct marketing purposes; and

• sharing Data with third parties.

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Functionality of the Website

• To use all features and functions available on the Website, you may be required to submit certain Data.

• You may restrict your internet browser's use of Cookies. For more information see the clause below (Cookies).

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Accessing your own Data

• You have the right to ask for a copy of any of your personal Data held by Coco & Gizmo Ltd (where such Data is held).

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Security

• Data security is of great importance to Coco & Gizmo Ltd and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.

• If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.

• We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.

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Cookies

• This Website may place and access certain Cookies on your computer. Coco & Gizmo Ltd uses Cookies to improve your experience of using the Website and to improve our range of products. Coco & Gizmo Ltd has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

• All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

• Before the Website places Cookies on your computer, you will be presented with a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Coco & Gizmo Ltd to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

• You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

• You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

• It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

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General

• You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

• If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

• Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

• This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

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Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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Questions 

You can contact us at any time via info@cocoandgizmo.com for any questions

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This privacy policy was updated on 25th May 2018 in accordance with GDPR Guidelines.

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